I ran into two issues while using the system:
- persistent shortages of open docks at the 21st and C St. station.
I would often snag the last remaining dock, then observe other riders pedaling away to look for another station to return their bike. I also observed an abandoned bike on the sidewalk because there were no spaces to dock it. Clearly, CaBi needs to add another docking module at this location.
- the kiosk’s touch screen failed me when I needed it most.
It was critical to be at work by 9am Friday morning. I finished my breakfast at Le Pain Quotidien in Dupont Circle (oatmeal, with fresh berries, OJ, and a cappuccino). I left myself 15-20 minutes to get down to C Street. I was a bit worried about the destination (since the Bixou app was telling me there were no docks available). But when I attempted to check-out a bike, the touch screen at the Dupont kiosk would not respond. Nothing. I was locked out…….TAXI!
The upshot: A great system, with some implementation issues. I unnecessarily spent $9 on taxi fare — not a big deal — but it did raise the cost of relying on CaBi by more than 50% (a 5-day CaBi membership is $15).